On Sunday the Stena Line Belfast Giants face the Guildford Flames in the Challenge Cup Final. The puck drops 4pm at Ice Arena Wales and Cardiff’s Ice Time TV will be broadcasting the big game live online. Here are all the details you need, thanks to the Cardiff Devils & Ice Time TV, to watch Sunday’s game…
The livestream costs £12 up until 12noon on Sunday. After that the price is £15. This is to encourage everyone to buy early and to test the stream to ensure you are viewing the show without any issues.
We don’t want you to miss a minute of the action and with this in mind, it’s essential that you buy your tickets early and log in to watch on the day early to test your stream.
Click here to purchase the livestream
ISSUES WITH LIVE STREAMING – The vast majority of problems that viewers experience whilst trying to watch live internet broadcasts are user errors or localised issues that our customer support team can help you to resolve. Buying and logging in EARLY gives us time to help you, so you don’t miss a thing.
HIGH VOLUMES OF VIEWERS EXPECTED – With the high volume of viewers expected, logging in early will help everyone. Picture it like the start of a match, you don’t want to all rush through the doors at the same time – it’s going to cause a traffic jam! There is a reason the arena doors open an hour before face off, it’s the same with our stream.
BUY IN ADVANCE – The livestream bought before 12noon on Sunday will be at a discounted rate of £12. Purchasing the livestream after 12noon on game day will cost £15. We are not doing this to try to make more money, we are trying to get EVERYONE to buy in advance and test their stream before the puck drops. We will be streaming footage from 12noon on Sunday for your entertainment and our customer service team will be on hand from this time to help you with any problems you may experience.
WE ARE HERE TO HELP – As always, support will be provided via email to email@example.com. Whilst we may use twitter to make announcements, we will not be able to provide support via this method and as such will not be responding to any social media. IF YOU ARE EXPERIENCING PROBLEMS PLEASE EMAIL US ASAP! Icetime TV are a nice bunch of people and we want to help!
We recommend that you familiarise yourself with published advice and guidance found at https://www.icetime.tv/faqs/