Season Tickets

• Your seat is secured for the whole season, covering all Belfast Giants home games in the Elite Ice Hockey League at The SSE Arena, Belfast.
• All Challenge Cup group games will also be included in your season ticket.
• You will also get first refusal on purchasing your seat for any additional fixtures (e.g., pre-season games and Challenge Cup knockout games), and any other home events not covered by your season ticket.

• Season tickets are transferrable as long as they are used by someone in the same category (e.g., student), otherwise entry will be refused.
• Students and persons over the age of 65 must provide proof of eligibility. Further information will be sent before the start of the 2024/25 season.
• Fans are expected to adhere to the terms and conditions for entry, as set by The SSE Arena, Belfast.
• The SSE Arena, Belfast reserves the right to amend entry requirements based on public health or government guidance.
• You and your belongings may be searched upon entry to the venue and during the event. Full details of The SSE Arena, Belfast’s terms and conditions can be found here.
• The club reserves the right to deny any season ticket holder entry to The SSE Arena, Belfast for behaviour likely to cause damage, injury, and nuisance.
• The club reserves the right to revoke a season ticket at any time.
• All Belfast Giants fans are expected to subscribe to the club’s ethos that ‘in the land of the Giants, everyone is equal’. Discrimination or abuse of staff, players, officials, and other fans in any form will not be tolerated.

• The first half of your season ticket(s) will not show in your account until a few weeks before the start of the season. The second half will not show in your account until January 2025 (subject to account payments being up-to-date).

• If availing of a payment plan for your 2024/25 season ticket(s), the monthly fee will be taken from your bank account on the first of every month.
• £10 admin fee will be automatically incurred for any missed payments.
• It is the responsibility of each season ticket holder to ensure that payments are processed and kept up-to-date.
• Please note that your card number is linked to your season ticket account, not your bank account. If your card number or information changes, you must update this in Account Manager.
• Failure to complete payments will result in the cancellation of the season ticket(s), and seat(s) will be released for general sale.
• No refunds or exchanges will be permitted after purchase (from first renewal), except during the designated exchange period.
• Failure to pay for 2024/25 season tickets by 1 February 2026 will invalidate 2024/25 season tickets and renewal for the 2025/26 season.

• You can log in to your account and make a payment with a new card. When a payment is made with the new card, you will be prompted to save the card for future payments.

• During the course of the season, promotions will be offered, which may or may not alter the relative value of the season ticket(s).

• You must sit in your allocated seat(s).
• If you would like to sit in the home fan block, known as Boomerang Corner, at West Tier 7 (Doors 15 & 16), you must have purchased your seat(s) in this area.
• The venue may remove any section of seating at any time, for any reason, without penalty. If this happens you will be notified and offered an alternative seating arrangement.

• Please note, the club is unable to transfer or reallocate season tickets once they have been confirmed and accepted.

For the 2024/25 season, disabled season ticket holders will be able to avail of an essential companion ticket by following the below guidance.

• Disabled season ticket holders will need to purchase a standard season ticket. If you require an essential companion ticket, please create your account on Ticketmaster first, if you do not already have one here.
• Contact info@belfastgiants.com with season ticket account number and seats required.
• Evidence should be uploaded within two weeks. Accepted evidence can be uploaded here.
• Season ticket holders will be notified when the account has been updated.
• Accepted evidence includes front page of DLA (medium or higher rate), front page of attendance allowance letter (no specific rate required), front range of PIP (no specific rate required), evidence that registered severely sight impaired (blind), recognised assistance dog identification card, letter from doctor or consultant.
• As the essential companion ticket is given on the understanding that this individual will assist you in the event of an emergency, this seat must be beside you.
• Once evidence has been provided, this will be valid for three years or when the evidence expires.
• For further information on how we handle your personal data, please consult our Privacy Policy, available here

• Food and beverages must be obtained from The SSE Arena, Belfast. In line with the Arena’s standard terms and conditions, customers are not permitted to bring in their own food and drinks.

No, Belfast Giants season ticket holders cannot avail of discount in PAY & AWAY.

• Details on how to access and download your digital season ticket can be accessed here.

• The Belfast Giants may need to contact you via email from time to time, to communicate specific season ticket holder information and benefits.